I spend time each day proving that I am not a robot. Often, I am asked to verify this by clicking a square next to the line “I’m not a robot”, which seems exactly like what a robot would do. Sometimes I have to click on all the squares that have a bus in them or a traffic light, things that any decent robot should be able to recognize. Instead they should use emotional tests, like show the first ten minutes of the movie UP and then ask me to click “Yes” if I am currently crying. Or they could show me a video of a car driving 60 mph in the left lane on the interstate and if I scream, “Move over asshole!” the very important website unlocks, and I am promoted forward to vote for my favorite dog photo.
Often as I am proving that I am anything besides a robot, I question why we are prohibiting robots from this process—why can’t a robot buy clothes online from Loft outlet? And is this my problem? If your website is being bombarded by robots then your company should be tackling this issue more directly, instead of the current solution of “How about we just ask everyone if they are a robot or not?” Genius. We did it, gang. Let’s go to Dave and Buster’s.
For work, I have to do two-factor authentication, where they (robots, most likely) send a text to my phone, and I enter the code to complete the process to access my work account. Basically, the point is that if someone steals my computer, they should make sure they also grab my cell phone, then the thieves can get into all my work files and spend the day grading papers and responding to student questions like, “I have missed a few weeks of assignments because my cat was trapped in a well, can I still go back and make them up?”
The two-factor authentication reminds me of the movies when two people are required to enter their key for an important space launch or to open a safety deposit box full of diamonds. However, in this case, it is just me sitting alone at my desk, being my own sidekick. And then after I perform the tasks as directed, instead of launching into space or pouring out a velvet bag of diamonds and letting them sift slowly through my hand, I get to log into work.
I am also required each year to do online security training in order to keep our institution safe from online hackers. Basically, I am not supposed to open any emails. Done! If I do want to open an attachment—I don’t—I am supposed to call the sender and ask if they actually sent this attachment to make sure it is not from a cybercriminal. “Did you send this email that you just sent to me?” One of the examples they give is if I receive an email that says, “Hey, don’t forget to get me that list of all employee social security numbers,” I am definitely not supposed to respond.
Like the robot check, I feel that these security threats should be handled before they get to me. I should not be the gatekeeper of all of our data. “How about to avoid data breaches, we train our employees with a series of videos and multiple-choice quizzes so they can detect the threats at the last possible second before it becomes a real problem?” High fives! Meet you all at Applebee’s!
Nobody who knows me in real life would ever put me in charge of any type of security. My car was stolen from my driveway because it was unlocked and the keys were in it, right next to my purse on the driver seat. My best idea for when someone needs access to my house is to just leave the front door unlocked. “It’s open!” I leave my purse in the top of the shopping cart and then turn around and spend 15 minutes touching all the avocados.
My son fired me from family security when he was seven because of my aversion to guns and any kind of violence and because I noted that I would, in fact, pay the ransom if he or his sister were kidnapped, and I expect they do the same for me. He said that we do not negotiate with terrorists because if we pay the ransom then they will kidnap more people, and is that what I want?
I wish I was a robot. Then I would not have to be so introspective or responsible for my actions. I could buy all the concert tickets before they shot up to $300 a piece. I could vote for the next American Idol as many times as I want. The fact that companies don’t trust robots, but they trust me, only demonstrates how insignificant I am. Each time I click that box I know that what I am really declaring is that I am not even a robot. Not yet.